Strata Management

Strata management the way it should be

We’re leaders in Strata Management and Owner’s Corporation in Victoria and pride ourselves on strong values and long term commitment. Property managers and building managers trust us with a range of body corporate and strata management services that include maintenance, financial advice, insurance claims and more.

Specialist service teams

At Turnbull Cook, we have specialist teams for each of our distinct service areas.

That means you’ll receive support from dedicated experts. Every time.

And thanks to our strong network of trusted tradespeople and professionals, you’ll always be in good hands with us.

  • A dedicated maintenance team
  • A dedicated insurance team
  • A dedicated finance team
  • A dedicated debt recovery team
  • A dedicated technical team
  • A dedicated towers team

Maintenance with a difference

Proactive, responsive – and above all, focused.

At Turnbull Cook, maintenance is a core service that we take extremely seriously. It’s never just an afterthought.

That’s why we have a team dedicated to all your maintenance needs. Why? Because we know that keeping your property in great condition is central to your financial wellbeing.

  • Customised routine maintenance programs
  • Prompt one-off and emergency services
  • Competitive quotes from our panel of trusted tradespeople
  • Comprehensive strata reports
  • Annual common property inspection reports

Financial transparency

We know that accurate, up-to-the-minute financial information is the key to swift, smart decision-making.

That’s why we ensure you always have the insight you need, the moment you need it.

Our team of highly qualified accountants are here to answer all your financial questions – and to offer expert recommendations.

We’ll monitor your finances with an eagle eye. For us, precision is everything.

  • Live financial reporting
  • Daily bank reconciliation
  • Strata-specific accounting software
  • Active financial monitoring
  • Quarterly and annual reports

Technology that really helps

When it comes to managing the admin of your property, we know you just want to get it done. Quickly and without fuss.

That’s why with Turnbull Cook, you can request repairs, order keys, update your details and more – online, anytime.

And thanks to our smartphone app and web portal, you can also access repair quotes, financial information and building reports from the palm of your hand.

  • Custom TCME app
  • User-friendly web portal
  • ‘Quick Help’ online

Extensive insurance support

Our insurance experts are here to help you make better policy decisions – and manage claims when you need to make them.

Partnering with Coverforce, Australia’s leading non-listed insurance broker, we support you in these critical ways:

  • Source quotes from all leading strata insurers
  • Compare policy options with a clear and comprehensive report
  • Maintain a building information database so that insurers understand your property inside out
  • Notify your insurer within 24 hours of any claim – and manage the process on your behalf

Over 50 years’ experience

Founded in the 1960s, Turnbull Cook is one of the longest standing players in the Australian strata management market.

As an industry veteran and leader, we believe it’s our responsibility to set the benchmark – and stay one step ahead of your changing needs.

That’s why we work hard to remain agile and progressive – and tech-savvy in all we do.

  • 50 years of strata management knowledge
  • 50 years of client relationships
  • 50 years of trade partnerships
  • 50 years of agile, progressive thinking