Turnbull Cook understands Owners Corporations, and we know our business.
As our clients have grown, so have we however we remain aware of our traditions that date back more than 40 years. Our founders instilled a philosophy within the company that, above all, values honesty, integrity, experience and the desire to provide exceptional service levels.
We are equally aware of our future direction and the benefits of growing and broadening our knowledge and skills. We strive to capitalise on our blend of youthful enthusiasm and mature experience to achieve the highest possible standards of service excellence.
Our can do style secures rewarding outcomes for our clients.
In our application of agreed levels of client service, communication and structure we provide consistency. We respect our clients’, colleagues’ and company innovation, adopting technologies and techniques that benefit our clients. Devising and implementing strategies through teamwork are paramount to our success and we provide professionalism in everything we do.
Although we’re more than 40 years old, your Owners Corporation services team is as contemporary as you can get.
Today, with more than 375,000 lots in Victoria managed by 450 Owners Corporation professionals,* the industry has grown significantly beyond even their visionary predictions.
With more than 20 professional, business support and administration staff and a recently implemented new information management system, you can rely on us to actively manage every possible component of your owners’ corporation requirements.
|Owners Corporation committee liaison and management||Contractor management||Insurances||Debt collection|
|Compliance||Maintenance||Dispute resolution||Records management|
|Arrears management||Creditor payments management|
The company is led by Managing Director, Ben Willox. A highly experienced financial services professional, Ben sold his previous six-year-old business to a major Australian bank after a 13 year career with leading accounting firms in Australia and the United Kingdom.
Ben leads a hands-on management team that takes responsibility for Owners Corporation management (OCM) services, business services, and development. Between them they muster more than 65 years of practical and solutions-orientated experience in OCM and systems.
They manage a tight-knit team of Owners Corporation Managers, hand-picked specialists in the day to day administration of Owners Corporations. These managers in turn lead senior managers and business services staff to deliver services across the full range of strata management needs.
* Source: Strata Community Australia (Vic)
If your OCM is more us than you, more contract than contact, call Ben Willox on 03 8697 0600. To find out more about successful Owners Corporation services download our 10 Steps to Owners Corporation Success.