Transparency and simplification for our clients
For the uninitiated (or in some circumstances even the initiated) there are aspects of Owners Corporations which appear confusing or over complicated.
At Turnbull Cook it is important that we provide our clients with transparency in all aspects of our management and as pioneers in the industry we have written a number of user guides which we hope will provide clarity and insights for clients and other Owners Corporation members alike.
We welcome all clients and prospective clients to download the following user guides free of charge.
Our client portal allows you to log in, using your secure username and password, to access your property information 24hrs a day, 7 days a week. Within the portal you can view important property data and financial data anytime. You can also view scheduled and previous meetings, directly contact our business from the portal as well as recover your login details if you forget. If you used to access the old weblink portal you will need to contact your Owners Corporation Manager to arrange for a new username and password.
- Your choice of areas to log in and direct enquiries which relate to accounts, maintenance, emergencies, public relations or general queries. (Just click on the quick assistance button to the right).
- Information on legislation and rules, links to relevant sites, and other general advice.
If your OCM is more us than you, more contract than contact, call Ben Willox on 03 8697 0600. To find out more about successful Owners Corporation services download our 10 Steps to Owners Corporation Success.